Overall purpose of the job:

Lead sales operation discipline, reporting, coordination, execution follow-up, and business support to the Head of Sales. This role acts as a control tower for sales data and operational execution, while assisting the Head of Sales in management reporting, meeting preparation, business follow-up, dealer/DSM coordination, and cross-functional communication to drive effective sales execution.

1. Sales Head Business Support & Execution Follow-up

• Assist the Head of Sales in preparing management reports, business review materials, dealer review materials, sales meeting documents, and presentation decks.
• Consolidate sales performance updates, key issues, risks, and action plans for management review and decision-making.
• Follow up key actions assigned by the Head of Sales with DSMs, dealers, and related departments to ensure timely execution.
• Prepare meeting minutes, action trackers, follow-up notes, and issue escalation summaries when required.

2. Sales Operation & Dealer Coordination

• Monitor overall sales operation flow, including order status, allocation status, delivery progress, and dealer-related operational issues.
• Coordinate with Sales Admin, DSMs, dealers, and internal departments to ensure smooth sales execution.
• Identify repeated issues in sales operation process and propose improvement actions.

3. Sales Reporting, Forecast & Policy Tracking 

• Consolidate sales forecast, target tracking, actual sales, stock, delivery status, and dealer performance data.
• Prepare sales dashboards and business reports for management review.
• Check data consistency and highlight gaps, risks, or abnormal trends for management attention.

4. Policy, Incentive Tracking & Team Supervision

• Track sales policy implementation, promotion execution, dealer incentive status, and related follow-up matters.
• Escalate discrepancies, delays, or risks to the Head of Sales for resolution.
• Supervise Sales Admin team output to ensure accuracy, timeliness, compliance, and proper handling of confidential sales/dealer information.

5. Other Tasks: Perform other tasks assigned by the Sales Head

Report to: Head of Automobile Sales

REQUIREMENT

1. Education and Skill:

• Bachelor's degree in Business Administration, Economics,Logistics/Supply Chain, or related fields.
• Strong MS Excel and PowerPoint skills for data consolidation, dashboard preparation, and management reporting.
• Good understanding of sales operations, including order status, allocation follow-up, delivery tracking, sales data, and dealer coordination.
• Good English reading and writing skills for reports and communication with Suzuki Headquarters.

2. Experience

• 3–5 years of experience in sales operations, sales administration, business planning, or related fields, (preferably in automobile or manufacturing industry). 
• Experience in sales reporting, forecast consolidation, performance tracking, and cross-functional coordination. 
• Experience working with dealer networks or supervising/coordinating a small team is an advantage.

3. Leadership & Competencies

• Strong ownership, accuracy, and attention to detail. 
• Good analytical, coordination, problem solving and follow-up skills.
• Able to manage multiple priorities under tight deadlines.
• Proactive in identifying issues, escalating risks, and proposing improvements.
• High integrity and ability to handle confidential business information.

Other information:

• Working place: Suzuki World, 2 Pho Quang St., Tan Binh, HCM
• Working time: 7:30 – 17:30, from Monday to Friday

Benefits:

• Salary Review and Bonus
• PVI Healthcare Package
• Company events: Family Day, Company Trip, Year-End Party, Sales Achievement Party
• Flexible working hours; Vehicle purchase with discounts
• Subsidy for learning driving licenses and foreign language classes