Deputy Head of the Automobile Sales

Chi Nhánh HCM - Công Ty TNHH Việt Nam Suzuki

Automobile Sales

Full-time

  Facebook

Main responsibilities:

1. Sales Strategy & Performance Management

  • Develop and execute business plans, ordering strategies, and dealership policies based on market analysis.
  • Implement and monitor annual and monthly sales plans, ensuring alignment with business goals.
  • Define dealer-specific sales targets and provide strategic support to achieve them.
  • Track performance through KPIs, analyze results, and apply corrective actions as needed.
  • Support dealers in achieving their sales targets through tailored planning and assistance

2. Dealer Network Development & Management

  • Strengthen relationships with dealers through ongoing support, training, and performance reviews.
  • Evaluate dealership operations and implement initiatives to improve engagement and efficiency.
  • Lead new dealer acquisition, assessing potential candidates through feasibility studies.
  • Maintain high-quality standards across the dealer network while driving strategic expansion.

3. Customer Satisfaction & Brand Enhancement

  • Supervise dealership operations to ensure high-quality customer experiences.
  • Develop and implement initiatives to improve customer service and satisfaction levels.
  • Conduct training and support programs to align dealer operations with Suzuki’s brand values.
  • Monitor feedback and drive improvements to strengthen brand reputation.

4. Inventory & Order Management

  • Create and oversee order plans based on sales forecasts to optimize inventory levels.
  • Ensure efficient stock management, minimizing costs while maintaining supply stability.
  • Oversee processes related to ordering, pricing, and delivery coordination. Align supply chain operations with dealer demand to ensure timely fulfillment.
  • Develop and implement annual and monthly sales plans, tracking progress and execution.

5. Operations & Cross-Department Collaboration

  • Manage internal procedures for delivery, payments, pricing policies, and dealer documentation.
  • Ensure operational efficiency within the 4W Sales department, maintaining compliance.
  • Collaborate with internal teams (Marketing, Finance, Logistics, Production) and Suzuki Headquarters.
  • Continuously apply the PDCA cycle to enhance sales processes and performance.

Reported to: Head of Automotive Sales.

Criteria for recruitment

  • At least 7–10 years of experience in sales. Having more than 5 years of experience as a head of sales at a manufacturer or in dealership.
  • Proven track record of achieving sales targets and managing dealer networks.
  • Experience in market analysis, forecasting, and strategic planning.
  • Leadership & Competencies skill:   
    • Responsible for sales result and motivate team staffs to achieve target.
    • Strategy development and execution capability for achieving sales targets.
    • Strong grasp of KPIs such as sales volume, profit margin, and inventory turnover.
    • Excellent communication, negotiation, and presentation abilities.
    • Sensitivity to customer(end-user & dealer) needs and market trends, and ability to reflect them in sales activities.
    • Effectively negotiating and reaching solutions with dealers, suppliers, and financial institutions.
    • Quickly addressing issues such as weak sales, customer complaints, or competitors activities.
    • High sense of responsibility, ability to work under pressure and meet deadlines.
    • Responsible for sales result and motivate team staffs to achieve target.
  • PC skills: Microsoft Office
  • English proficiency
  • Enterprising has the ability to work and act practically

Other information:

  • Working place: 02, Pho Quang Street, Tan Binh District, HCM City
  • Working time: 7:30 – 17:30, from Monday to Friday

Benefits:

  • Allowances: Lunch (35.000 VND/working day) & Transportation
  • Salary Review and Bonus
  • PVI Healthcare Package
  • Company events: Family Day, Company Trip, Year-End Party, Sales Achievement Party
  • Flexible working hours; Vehicle purchase with discounts
  • Subsidy for learning driving licenses and foreign language classes

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