1. Sales Strategy & Performance Management

·       Develop and execute data-driven sales strategies, volume planning, and dealer allocation plans based on market analysis and demand forcasting.

·       Drive market share growth, revenue, profitability, and stock efficiency through structured sales planning and execution.

·       Implement and monitor annual and monthly KPIs and enforce corrective actions for underperformance.

·       Define dealer-specific sales targets and provide strategic support to achieve them.  Support dealers in achieving their sales targets through tailored planning and assistance.

2. Dealer Network Development & Management

·       Strengthen and manage dealer relationships through ongoing support, training, and performance reviews to ensure sustainable growth and performance.

·       Evaluate dealership P/L, inventory management, operational efficiency, and mandate improvement actions if necessary.

·       Lead new dealer network expansion and rationalization based on financial feasibility, market potential, and strategic alignment.

·       Enforce compliance with Suzuki CI standards, sales process and pricing discipline, and reporting requirements across the dealer network.

3. Customer Satisfaction & Brand Enhancement

·       Establish and control standardized sales process to ensure consistent high-quality customer experiences across all dealers.

·       Develop and implement initiatives to improve customer service and satisfaction levels.

·       Conduct training and support programs to align dealer operations with Suzuki’s brand values.

·       Monitor and analyze feedback and enforce corrective measures to prevent brand value erosion.

4. Inventory, Orders & Sales Operations Management

·       Oversee order plans and control order allocation to optimize inventory turnover and stock mix.

·       Oversee processes related to ordering, pricing policies, and delivery coordination. Align supply chain operations with dealer demand to ensure timely fulfillment.

·       Manage inventory aging ratio, stock turnover, and allocation efficiency to balance profitability and supply stability.

·       Collaborate with internal teams (Marketing, Finance, Logistics, Production) and Suzuki Headquarters.

·       Continuously apply the PDCA cycle to enhance sales processes and performance.

5. Team Management & Development:

·       Lead, manage, and develop the DSM team with clear KPI ownership, performance evaluation, and consequence management.

·       Develop future leaders through coaching, mentoring, and succession planning.

·       Foster a performance-driven culture with clear accountability, ownership, collaboration, and continuous improvement.

Report to:  Head of Automobile Sales

·  Bachelor’s degree or higher in Business Administration, Marketing, Economics, or related fields

·  Strong knowledge of automobile sales, dealer network management, and market development

·  Fluent in English (both written and spoken)

·  Proficiency in MS Office (Excel, PowerPoint, Word)

·  Minimum 7–10 years of experience in automobile sales

·  At least 5 years of experience in Sales leadership role (Head/ Deputy head) within automotive manufacturer or dealership management.

·  Proven track record in achieving sales targets, driving market share growth, and managing dealer performance.

·  Experience in market analysis, forecasting, and strategic planning