OVERALL PURPOSE OF THE JOB:
- Achieve sales and revenue targets while expanding market share.
- Strengthen dealer relationships and build a stable dealership network.
- Improve customer satisfaction in the automobile purchasing experience to enhance brand value.
- Optimize inventory and ensure stable supply through effective order management.
MAIN RESPONSIBILITIES:
Sales Strategy & Performance Management
- Develop and execute business plans, ordering strategies, and dealership policies based on market analysis.
- Implement and monitor annual and monthly sales plans, ensuring alignment with business goals.
- Define dealer-specific sales targets and provide strategic support to achieve them.
- Track performance through KPIs, analyze results, and apply corrective actions as needed.
- Support dealers in achieving their sales targets through tailored planning and assistance.
Dealer Network Development & Management
- Strengthen relationships with dealers through ongoing support, training, and performance reviews.
- Evaluate dealership operations and implement initiatives to improve engagement and efficiency.
- Lead new dealer acquisition, assessing potential candidates through feasibility studies.
- Maintain high-quality standards across the dealer network while driving strategic expansion.
Customer Satisfaction & Brand Enhancement
- Supervise dealership operations to ensure high-quality customer experiences.
- Develop and implement initiatives to improve customer service and satisfaction levels.
- Conduct training and support programs to align dealer operations with Suzuki’s brand values.
- Monitor feedback and drive improvements to strengthen brand reputation.
Inventory & Order Management
- Create and oversee order plans based on sales forecasts to optimize inventory levels.
- Ensure efficient stock management, minimizing costs while maintaining supply stability.
- Oversee processes related to ordering, pricing, and delivery coordination.
- Align supply chain operations with dealer demand to ensure timely fulfillment.
- Develop and implement annual and monthly sales plans, tracking progress and execution.
Operations & Cross-Department Collaboration
- Manage internal procedures for delivery, payments, pricing policies, and dealer documentation.
- Ensure operational efficiency within the 4W Sales department, maintaining compliance.
- Collaborate with internal teams (Marketing, Finance, Logistics, Production) and Suzuki Headquarters.
- Continuously apply the PDCA cycle to enhance sales processes and performance.
CRITERIA FOR RECRUITMENT
- More than 5 years of experience in automobile/motorcycle sales field.
- More than 5 years of experience in management positions.
- Fluent in English
OTHER INFORMATION:
- Working place: 02, Pho Quang Street, Tan Binh District, HCM City
- Working time: 7:30 – 17:30, from Monday to Friday
Benefits:
- Allowances: Lunch (35.000 VND/working day) & Transportation
- Salary Review and Bonus
- PVI Healthcare Package
- Company events: Family Day, Company Trip, Year-End Party, Sales Achievement Party
- Flexible working hours; Vehicle purchase with discounts
- Subsidy for learning driving licenses and foreign language classes