JOB DESCRIPTION
- Manage the overall operation of the 4W and 2W after-sales (service and parts).
- Respond to customer inquiries and complaints and provide high-quality.
- Hire, train, evaluate, and mentor department staff.
- Train, evaluate, and mentor Dealer’s staff.
- Ensure proper management of the department budget and increase the company’s profitability.
- Provide technical support to dealers to assist in problem resolution.
- Gather market intelligence and provide feedback to improve quality.
- Collaborate with supervisors and related departments to share information and coordinate work.
- Gather information on and comply with laws regulations relevant to the department.
- Evaluate the performance of the department on a regular basic for reflection and improvement.
- Other duties assigned by the Company
JOB REQUIREMENTS
- Automobile experience is a must-have.
- More than 5 years of experience in automobile/motorcycle service
- More than 5 years of experience in management positions
- Fluent in English
BENEFITS
- Allowances: Attendance, Transportation
- Salary Review and Bonus
- PVI Healthcare Package
- Company events: Family Day, Company Trip, Year-End Party, Sales Achievement Party
- Full social insurance contribution
- Flexible working hours
- Vehicle purchase with discounts
- Subsidy for learning driving licenses and foreign language classes
OTHER INFORMATION
- Working place: No 02, Pho Quang Street, Ward 02, Tan Binh District, Ho Chi Minh City
- Working time: 7:30 – 17:30, from Monday to Friday